Privacy Policy

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.  Your personal data will therefore be kept for the following periods:

• Contact and registration request data will be held for a period no greater than three months

8. How and Where Do You Store or Transfer My Personal Data?

We will only store your personal data in the UK.  This means that it will be fully protected under GDPR.

The security of your personal data is essential to us and we will always strive to protect it.   We take a number of important measures, including the following:

• Encrypted data transfer and storage.
• Secure and restricted access to customer data.
• Secure paper record shredding and digital data removal.

9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are ever involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can contact our Data Protection Officer for details of that personal data and for a copy of it (where any such personal data is held).  This is known as a “subject access request”.   All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.

There is not normally any charge for a subject access request.  If your request is ‘manifestly unfounded or excessive‘ (for example, if you make repetitive requests), a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month from the date the request is received. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request.

11. How Do I Contact You?

To contact our Data Protection Officer about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

C/O Data Protection Officer,
Data Protection Officer
Vally Plant Training,
Newton Farm Business Park,
Ashchurch Tewkesbury,
Gloucester,
GL20 7BE

Email: info@vallyplanttraining.co.uk

12. Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages.

If you do not wish to enable cookies, you will still be able to browse the site and use it for research purposes.  Most web browsers have cookies enabled, but see Managing Cookies for help on how to turn them on or off, should you need to.

If you would prefer not to accept cookies, most browsers will allow you to: (1) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (2) to disable existing cookies; or (3) to set your browser to automatically reject any cookies.  However, please be aware that if you disable or reject cookies, some features and services on our sites may not work as intended.

Please note that cookies cannot harm your computer.  We do not store personally identifiable information such as credit card details in cookies we create.

We use cookies to:

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services which track this information on our behalf.
• We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies.

For more information on the cookies we use view our cookie policy here.

Blocking or allowing cookies in web browsing software:

Internet Explorer
Firefox
Google Chrome
Apple Safari
AboutCookies.org

13. Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website.  These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

14. Google

We use Google Analytics (GA) on this website, no data stored in the GA data can identify you as an individual, it collects device data (operating software, screen resolution, browser type and other basic device information) and uses this to track device interaction on the site. This data is used to establish where improvements with site structure and services can be made. We will never share this data with any parties other than Google, whom are only involved as it is the data processor and hosts the platform by which we can access the data.

15. Changes to this Privacy Notice

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available via this page on the website, so please check back regularly, we will always start this document with the last update date.